Returns & Refunds policy

Effective Date: 29th July 2025

Website: https://lexblox.com

Brand: LexBLOX – Powered by Expert Jurist LLP

At LexBLOX, we are committed to delivering high-quality, lawyer-drafted digital legal templates and resources. As our products are digital and instantly downloadable, we maintain a strict no-refund policy, except in cases specifically outlined below.

1. Nature of Products

All our offerings are:

• Digital in nature

• Instantly accessible upon successful payment

• Delivered via direct download and/or email

Once a product is purchased and downloaded/accessed, it is deemed “used.”

2. No Refund Policy – General Rule

We do not offer refunds or cancellations for:

• Incorrect product selection

• Change of mind

• Lack of compatibility with user systems or formats (all templates are provided in .docx and .pdf)

• Misinterpretation of product description or contents

3. Exceptions – When a Refund May Be Considered

Refunds may only be considered in the following limited situations:

• Duplicate payment due to technical error

• Inability to download the product despite repeated attempts and after verification by our support team

• Corrupted file or incomplete delivery, and the issue is not resolved within 48 hours

• Wrong product delivered (e.g., different from what was listed)

To request a refund under the above exceptions, contact us at support@expertjurist.com within 48 hours of purchase. Please include your order ID and describe the issue clearly.

4. Non-Refundable Products

The following products/services are strictly non-refundable:

• Customized templates or kits

• Legal reviews or consultations once delivered

• Bundled packages and combo offers

• Subscription-based or downloadable eBooks

5. Cancellation Policy

Due to the digital nature of our offerings:

• Orders cannot be cancelled once payment is processed

• If the product hasn’t been downloaded and the issue is raised immediately, the team may consider the request at its discretion

6. Resolution Timeline

All refund requests are assessed on a case-by-case basis and, if found valid, are processed within 7 working days to the original payment method.

7. Contact Information

For refund-related queries, please contact:

📧 Email: If you have any questions about our Returns and Refunds Policy, please contact us by e-mail lexblox@expertjurist.com

🏢 Expert Jurist LLP, Mumbai, India

8. Legal Standing

This policy complies with the provisions of the Indian Contract Act, 1872, and the Consumer Protection Act, 2019 (as applicable to digital products).Contact Us